the greatest twitter hotel service story yet

(Blush.) So it goes: the Tweetiest wheel gets the please? Apparently so at Four Seasons Resort The Biltmore in Santa Barbara, California. When I stayed there for Alaska Media Road Show this past October, I tweeted in jest and some of the best customer service I've ever experienced came into play. I covered the incident for HotelChatter.com, but Hotels picked up on it and deemed it, "The Greatest Twitter Hotel Service Story Yet." Yet of all time? We can't be certain, but for us personally (and we hotel hop like nobody's business - for business), it was bar none the best out-of-the-blue customer service experience we've ever had. Ever.

sue pledged. have you?

Big thanks to the travel writers who have pledged support to The Global Citizen Project - the latest being fellow Washingtonian, Sue Frause. We met a few years ago at Travel Media Showcase in Palm Springs, CA, and despite living in the same state the past year-and-a-half, have been unable to coordinate travel schedules until our paths crossed last month at the Alaska Media Road Show in Santa Barbara, CA. Maybe California is our preferred place of pow wow?

Anyway, Facebook and Twitter tend to be our communication methods of choice, but you can keep up with Sue's adventures via her two blogs: Closet Canuck and Travel Vivant: Aisle or Window?